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    Conflict Happens. Time to Deal with It Productively

    Date: May 14, 2019, 3:00pm – 5:00pm
    Members $15 Guests $40
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    Workplace conflict is one of the largest reducible costs in a business, yet it remains largely unrecognized. At the same time, conflict is an inevitable part of relationships. Learn how to recognize and understand conflict behaviors, so you can effectively engage others to have productive conflicts rather than unproductive conflict. Productive conflict can make your organization and teams more cohesive, less likely to waste time and energy, and more fun to be a part of.

    What’s the first word that comes to mind when you think of conflict? If you’re like me, you cringe at the thought of it. Many of us have a negative reaction to conflict; feeling stressed with argumentative people or being pushed to speak without having time to think. Others are stressed when having to compromise, or being wrong or unprepared, and yet for others, it's feeling misunderstood or giving people unpleasant feedback. Numerous personalities and styles make workplace conflict inevitable. Learning to respond to these bumpy challenges effectively is critical. It’s tempting to avoid the conversations altogether, but if we don’t talk it out, we will act it out. The key is to discover how to curb destructive behaviors so that conflict can become more productive, ultimately improving workplace relationships and business results.

    Agenda Learning Objectives:

    Understand conflict and how personality types shape conflict.
    Identify destructive responses and behaviors.
    Recognize the role automatic thoughts play in conflict and learn how to reframe our thinking to use productive responses.

    Annette Matthies is the Founder and CEO of Aspen Edge Consulting, LLC. Annette’s 25+ years of experience spans across all facets of HR management. She is passionate about advising business leaders on how to solve their people challenges. While working in the corporate world, Annette spent several years in key executive positions in a variety of industries including software, financial services and manufacturing. In one business she helped them achieve the coveted Malcolm Baldrige National Quality award. Annette works with small, medium and Fortune 500 companies, supporting them to develop their employees into amazing, highly engaged, inspiring leaders. In addition, Annette has regularly volunteered on several boards of local non-profits over the years.

    Known as being a seasoned mentor for business executives, Annette helps leaders align their people strategies to meet their long-term objectives. In doing so, she conveys a unique perspective that ensures employee focused initiatives result in increased customer satisfaction, therefore producing more profits for businesses. She helps individuals increase leadership competencies and emotional intelligence while working with teams to increase their communication, productivity and effectiveness.

    Annette describes herself as a life-long learner and continues to add new skills to her toolkit. Among those are:  Leadership Challenge, Myers Briggs, 360 assessments (EQi and Social and Emotional Intelligence), FIROB, Reddy Process, Strengths Finder 2.0 and many more! She is also an authorized partner for Everything DiSC and 5 Behaviors of a Cohesive Team. Many of these are assessments for individuals and teams which would include follow up training and/or coaching.

    Annette also is expert at working with organizations on analysis and strategies to create intentional cultures with high employee engagement.  She has also worked with many organizations to increase their talent management effectiveness. Matthies has spoken at numerous events regarding her executive experience. Her passion for developing leaders and increasing employee engagement is prevalent, and her custom-designed programs ensure the course has immediate application.

    Matthies has a goal of her own: to continue helping business leaders create a work culture that produces competitive advantages.


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